Prior to Going Offline
Working in Offline Mode
Cantara Mobile Apps enter offline mode automatically, by detecting that network connectivity is unavailable. There is no UI button or menu option to manually select offline mode. The transition to offline occurs when the app attempts to perform a JDE transaction.
When a Cantara Mobile App is offline, many standard features are able to continue normally. The operator can still update work orders and create new ones. They can also use many of the parts, labor and inventory functions. Whilst offline, all transactions are stored locally on the device.
Some app features will not be available in offline mode. Availability of features will be project specific, and will depend on the data downloaded to the device prior to going offline. Talk to your Rinami consultant to discuss a specific function you need.
Examples of features that can be supported Offline:
- View, update and create work orders
- View and edit work order parts and labor
- Timecard entry
- Item master record attachments
- Inventory inquiry (except calculated quantity available)
- Inventory issue and transfer
- Cycle count barcode scanning of 2nd and 3rd item numbers
Returning to Online
Cantara Mobile Apps do not transition back to online mode automatically. When the operator returns to an area with network coverage, they must initiate a data sync operation, to upload the locally stored transactions to JDE.
The Sync Operation
Selecting Offline Sync from the main menu displays each of the transactions that was completed offline. The operator is able to choose particular transactions to be synchronized to JDE, or simply synchronize all of the offline transactions. A sync log shows the result of each synchronize action.
Once the synchronization has completed, a data reload from JDE will occur, and the app will automatically resume Online operation.
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